Universal's Hard Rock Hotel®

Location is unmatched when visiting Universal Resorts as it is an easy (if sweaty) walk to the park entrances - closest of the premium hotels. Fast pass for all the family meant that for us, as a family of 4, it was great value. We ate in the pool bar and 'kitchen' and had great meals every time, so full marks to the team for that. Check in and out were simple and painless. Pool area is great and the kids (16 and 13) loved the overall atmosphere.

Good space, help me with a bed for my child

We booked this hotel for one night mainly to take advantage of the the complementary express passes. When we calculated how much we would pay for our party of 4 express passes it made sense to go for the hotels complimentary express passes, which would save us only $60 but more importantly would give us a room to relax inbetween the rides and our breaks. Orlando’s August sun is terribly hot, anytime from 1pm-3.30pm, we dreaded those hours. So having a cool room to relax in for a few hours was the only way we could manage the long day. For that reason, I’d say it definitely was worth it. The common areas at the hotel and its grounds are of a high standard. We were all very impressed with checkin, the ladies at checkin were efficient and friendly. The themed hallways, hotel ambiance was cool. The islands of adventure should be on everyone’s bucket list. We spent 11 hours total at the park. We took 2 intermittent breaks in our room. Around 11pm, my family and I decided we didn’t want to spend the night at the hotel, we just didn’t feel comfortable. So we checked out and drove back as the airbnb we are staying at was much nicer than the hard rock room. So we checked out and drove back to champions gate.

The customer service was superb, really made us feel welcome. The general vibe is wicked, wish I was able to stay for longer. The passes to the parks made the stay a non-brainer. The room was lovely. It was a very nice experience all round and I will definitely try to return sometime.

The pool was lively and friendly with a great restaurant, the gym was functional and had everything for a good workout, location was close to Universal theme parks, express pass was amazing and why we chose the Hardrock, water taxi was convenient, rock and roll throughout the hotel was appreciated.